I. Corrective action shall include preventive measures as well as corrections of defects, inspection, test results and detailed examination of defective items shall be used to determine cause of failure.

II. The Quality Assurance Department shall be responsible for administration of corrective actions effort and will take action as required to assure adequate corrective measures are being performed.

III. (R4C3) Corrective actions are issued using appropriate software.

IV. (R5C4) Corrective action clarified.

• Corrective and Preventative actions are issued via Manager Program using the Route Sheet form.
• Actions are “attached” to Master Route sheet so they apply at the part number level.
• Actions can also be “cross” posted to other part numbers so that a single action can be applied to a family of parts or a process in general.
  

V. A corrective action should initiate a search for the root cause of the process problem. This search should encompass as many departments as necessary to identify and correct the problem(s). Thinking tools/logic tools should be employed in complicated cases.

VI. Corrective actions shall address these area:

• root cause if identifiable
• short term corrections
• long term process changes if applicable

VII. Once a corrective action is issued a copy will be printed and forwarded to the appropriate buying agency.

VIII. It shall be the responsibilty of the QA department to insure that the corrective action is communicated throughout the manufacturing process.